Maple Spark Labs is one person by design, so the experience you hire is Walter's. Each entry says where he did the work. Our own product, Droplet Learn, is in the Lab.
Work Walter did at previous employers. Not Maple Spark Labs work, and not AI implementations.
For Shopify Plus's move from HubSpot to Salesforce, Walter led a Slalom team through cross-functional discovery. A key question was how merchants, divisions and storefronts should be represented as customers in the new system. The work produced a roadmap, and Slalom was later brought back for the first migration.
Read Walter's Slalom experience →At Bitbuy, Walter worked with compliance and engineering to build identity and transfer requirements into the customer's journey. Behaviour data exposed an unexpected sign-up obstacle, while saved recipient details made later transfers simpler.
Read Walter's Bitbuy experience →At Slalom, Walter took on IG Wealth Management's e-signature workstream when its plan no longer matched the team's delivery pace. He reforecast the remaining work, reset the plan and brought the business lead into the delivery rhythm. The workflow went live within IG's Advisor Portal.
Read Walter's IG Wealth experience →At AIR MILES, an accessibility effort across its digital properties had reached its final mile, but a perfectly clean automated scan kept moving the finish line. Walter introduced a five-level internal assessment, aligned legal and delivery colleagues on what remained, and helped the team complete the priority work.
Read Walter's AIR MILES experience →